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Rule-based chatbots follow a decision tree you build by hand. Most AI chatbots read your public pages and guess from there. QUIRA queries your store's database directly, so it works from live inventory, current pricing, and real order records — and it handles questions nobody scripted in advance.

QUIRA answers from your actual data rather than from general knowledge about products like yours. When it doesn't have the information, it says so and offers a human instead of improvising. You control what it's allowed to promise.

No. On supported platforms it's an app install. Everywhere else it's one snippet in your site header. Most merchants are live the same day.

QUIRA responds in the language the customer writes in. There's nothing to configure and no per-language fee.

Yes, with the full conversation history attached. You set the escalation rules — by topic, by customer sentiment, by order value, or by customer request.

QUIRA handles conversations end to end in the widget and escalates to your team when needed. For custom helpdesk routing, talk to us about the API.

No. Your conversations and product data are never used to train any model.

Most merchants have enough conversation volume to judge it within the first week. Everything is logged, so you're reading real transcripts, not a dashboard score.