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Documentation

Search the docs — try "install on WooCommerce" or "escalation rules". There is no search field on this hub yet; use the paths below.

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  1. New to QUIRA?

    Get from signup to a live agent on your store in about ten minutes.

  2. OpenCart

    Setup differs by platform. Pick yours.

  3. WooCommerce

    Installation and platform-specific settings.

  4. WordPress

    Non-WooCommerce WordPress installs.

  5. Custom API

    Headless and custom stacks.

  6. Already live and tuning?

    Guardrails, tone, escalation rules, and what to do with your transcripts. A dedicated configuration guide is not published yet — contact us if you are stuck.

Browse by topic

  1. Getting started

    Account setup, connecting your store, first configuration, going live.

  2. Platform integrations

    Installation and platform-specific settings for each supported platform.

  3. Connecting your knowledge

    Adding policies, docs, FAQs, and sizing charts. What formats work and how updates propagate.

  4. Configuration

    Tone of voice, what QUIRA can promise, discount permissions, proactive triggers, widget appearance.

  5. Escalation & handoff

    Escalation rules, routing, what your team receives, notifications.

  6. Conversations & analytics

    Reading transcripts, searching conversations, understanding your resolution rate, exporting data.

  7. Billing & plans

    Conversation packs, what counts as a conversation, upgrading, cancelling.

  8. API reference

    Endpoints, authentication, data schema, webhooks, rate limits.

  9. Troubleshooting

    Common problems and what to check first.

Docs didn't cover it?

We're a small team and you'll get a person, not a queue. If something in these docs is wrong or missing, tell us — that's genuinely useful feedback and we fix it quickly.

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