Most young companies fill this page with anonymized stories that can't be checked, or with statistics borrowed from industry reports and presented as their own results.
We'd rather show you the one dataset that's actually ours and tell you exactly how it was measured.
Real customers on a live store, over roughly four weeks.
Roughly three in four conversations closed in the chat with no handoff.
Refund disputes, damaged shipments, policy exceptions, and anything QUIRA judged it shouldn't handle alone.
No configuration, no per-language setup.
Measured across a single live production store on OpenCart during QUIRA's first month of operation. A conversation counts as resolved when it closed without escalation to a human agent. It's one store, one month, one catalog — a data point, not a benchmark. Your numbers will depend on catalog complexity, question mix, and how much documentation you connect.
We could have written three anonymous case studies with invented percentages. Plenty of companies at our stage do, and nobody checks.
But the entire argument for QUIRA is that it tells your customers the truth about your products. It would be strange to make that argument on a page that wasn't telling you the truth about us.
When we have merchants willing to be named and share numbers, they'll be here — with their permission and their methodology.
We work closely with the stores running QUIRA now: direct access to the people building it, feature requests that actually ship, and pricing locked in for as long as you stay. If you'd be willing to share results publicly once you have them, tell us — there's more in it for you than a logo placement.
