Autonomy sounds impressive in a demo. On a live storefront it is a liability unless the merchant sets the rails: tone, offers, escalation, and what never ships in chat.
Guardrails are the product
QUIRA is built so the store stays in charge. Checkout remains on your stack. Policies stay editable. The agent sells inside those constraints instead of improvising around them.
- Define what can be recommended
- Keep payments and order of record yours
- Escalate when a human should decide
Control is not a enterprise checkbox. It is how a sales agent earns the right to talk to your customers — including after hours. Night traffic that still converts is the pillar.